24/7 customer support without hiring additional staff

Digitalization has made user-friendly, quick, and effective customer service even more important as people do not want to wait in queue or listen to an impersonal IVR. They want rapid solutions to their problems and so businesses are hard-pressed in the race to stay up to date or be left behind. After-sales service matters as much as pre-sales which is why the use of chatbots for customer service is gaining popularity.

And this is exactly where a custom java application and OpenAI- ChatGPT enter the picture as customers increasingly want a more personalized and social approach. That is why our team at Sunflower Lab ensures that when providing digital solutions to our clients, we are there from ideation to support. And using language models like ChatGPT can help in naturalizing the interaction process i.e., making it literally feel more humane to users.

Chatbot with ChatGPT & Java Needs: API, Logic, Integration, Testing

Learn How Chatgpt Api Java Chatbots are Created for 24/7 Customer Support